Industry Solutions - Customer Relationship Management

Customers are no longer content to wait to receive access to orders, accounts, delivery status and inventory levels. How you manage and integrate customer and corporate data will largely determine the long-term success or failure of your business. Understanding customer relationships is no longer an option – it's a business imperative. Providing up-to-the-minute enterprise-wide data integration can dramatically improve sales, marketing and customer service.

DataMirror's Integration Suite 2005 solution enables effective customer relationship management by empowering sales, marketing and customer service representatives with real-time access to customer data including inventory levels, delivery schedules and customer status. Integration Suite provides businesses with end-to-end integration and out-of-the-box flexibility, giving them an around-the-clock, 360-degree view of customer relationships.

Business Benefits

Keep information flowing in real-time across the enterprise and beyond

Cost-effectively integrate different applications, databases and systems

Create a single 360-degree view of corporate and customer data

Enhance service levels and promote customer retention and loyalty